Privacy Policy

This privacy policy discloses the privacy practices for, and This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared

  2. What choices are available to you regarding the use of your data

  3. The security procedures in place to protect the misuse of your information

  4. How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or pass this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request,

    1. to take payment. We do not store your credit card details.

      Unless you ask us not to, we may contact you via email in the future to tell you about special offers and promotions, new products or services, or changes to this privacy policy.

      We will use information to provide relevant information to your NHS General Practitioner. In providing your NHS GP information, any consultation notes, private prescriptions, private referrals and fit notes issued will be communicated to your NHS GP to ensure continuity of care;

      Your Access to and Control Over Information

      You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

      • See what data we have about you, if any,

      • Request a copy of the recording of a consultation to reviewed by another medical professional,

      • Change/correct any data we have about you,

      • Have us delete any data we have about you,

      • Express any concern you have about our use of your data.


We take appropriate precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline in line with fair processing arrangements details in the Data Protection Act. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

The Company uses an Amazon Web Service Security System with industry-standard AES-256 encryption to ensure all personally identifiable information remains confidential and secure.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 0808 301 8067 or via email to